Welcome to BRIO Health! These Terms andConditions (“Terms”) govern your access to and use of the BRIO Healthwebsite, platform, and services (“Service” or “Services”). Bycreating an account or using BRIO Health, you (“User,” “you,” or“your”) agree to be bound by these Terms. If you do not agree with anypart of these Terms, please do not use our Services.
BRIO Health (“Company,” “we,” “us,” or “our”) provides an AI-powered healthcare information platform designed for medical students and healthcare professionals. Our platform uses advanced artificial intelligence to assist with medical and educational queries, offering informational content, study support, and general medical knowledge resources. It is important to understand that BRIO Health is not a medical clinic or healthcare provider, and the information provided by our Services is not professional medical advice. These Terms clarify your responsibilities as a user and our obligations as the service provider, and they outline important disclaimers and limitations. Please read them carefully.
Eligibility: To use BRIO Health, you must beat least 18 years old or the age of majority in your jurisdiction, whichever ishigher. By registering an account, you represent and warrant that you are atleast 18 years of age andhave the legal capacity to enter into these Terms. Our platform is intended foradults, particularly those in the medical field (students, professionals,educators). We do not knowingly allow minors to create accounts or use theService.
Account Registration: In order to accesscertain features of the Service, you may be required to create an account. Whencreating an account, you agree to:
Account Security: You are responsible for allactivities that occur under your account. BRIO Health is not liable for anyloss or damage arising from unauthorized use of your account, with or withoutyour knowledge. However, you could be held liable for losses incurred by BRIOHealth or others due to such unauthorized use. Please use a strong password andexercise caution on shared devices or networks to protect your account.
Profile and User Contributions: If ourplatform allows you to create a user profile or contribute content (such asposting in forums, commenting, or submitting materials), you must ensure thatany information or content you provide complies with these Terms (see AcceptableUse below) and is appropriate for a professional environment. We reservethe right to remove or edit any user-submitted content that violates ourpolicies or applicable law.
BRIO Health provides online tools and resources leveraging artificialintelligence to support learning and information retrieval in the medical andhealth sciences field. Key aspects of our Services include:
Service Availability: We strive to keep BRIOHealth available and functioning optimally. However, we do not guaranteeuninterrupted access. There may be occasions when the Service is unavailabledue to maintenance, upgrades, network issues, or unforeseen circumstances. Wereserve the right to suspend or discontinue any part of the Services at anytime, with or without notice (though we will try to provide advance notice forplanned downtime).
Beta Features: From time to time, we mayrelease new tools or features in a beta version (testing phase). Such features will be labeled as beta and may not be as reliable as our main Services. Youruse of beta features is voluntary, and you understand that they are provided“as-is” and may have bugs or be subject to change.
No Doctor-Patient Relationship: Using BRIOHealth does not create any doctor-patient relationship between you andBRIO Health or between you and any content provided through the Service. Theplatform is an educational resource, not a provider of medical care.Always seek professional medical advice for personal health issues (moredetails in Medical Disclaimer below).
We expect users to use BRIO Health in a manner that is lawful, ethical,and respectful of others. By using our Services, you agree to the followingacceptable use policies and you agree not to engage in any prohibitedconduct:
BRIO Health reserves the right to monitor usage of the Service toensure compliance with these rules. If we discover behavior that violates theseTerms, we may take action, including issuing warnings, removing or editingcontent, suspending or terminating accounts, or reporting you to lawenforcement if the activity is unlawful.
To further clarify the above acceptable use policy, here are specificexamples of prohibited conduct. You must not:
This list is not exhaustive. The guiding principle is that you use BRIOHealth responsibly, ethically, and in compliance with all applicable laws andthese Terms. If you’re ever unsure whether something might violate our rules,please err on the side of caution or contact us for clarification.
Violating the Acceptable Use guidelines or engaging in ProhibitedConduct may result in suspension or termination of your account, and inserious cases, legal action. We value our user community and the integrity ofour platform, so we appreciate your cooperation in keeping BRIO Health a safeand useful space.
BRIO Health Content: Unless otherwiseindicated, all content on the BRIO Health platform – including text, graphics,logos, design elements, software, code, databases, and the compilation ofcontent – is the intellectual property of BRIO Health or its content suppliersand is protected by copyright, trademark, and other applicable intellectualproperty laws. BRIO Health (and its licensors, if applicable) retains allrights, title, and interest in and to the Service and its content. Thisincludes any AI-generated content provided to you as part of the Service, tothe extent such content is protectable by intellectual property rights. All BRIO Health trademarks, logos, and service marks are our property and may notbe used without our prior written consent.
Limited License to Users: We grant you apersonal, non-exclusive, non-transferable, revocable, limited license to accessand use the BRIO Health Services and content for your own personal,non-commercial educational purposes. This means you may view, download(cache) temporary copies, and print reasonable portions of content from thesite for your study, research, or professional development. However, you maynot:
User-Generated Content: If our Service allowsyou to submit or post content (e.g., asking questions, posting comments,participating in forums, or uploading any materials), you retain any ownershiprights you have in that content. BRIO Health does not claim ownership over the contentyou provide. However, by submitting or posting content on or through ourService, you grant BRIO Health a worldwide, royalty-free, sublicensable, andtransferable license to use, reproduce, distribute, modify (for technical purposes, e.g., formatting), display, and perform that content in connectionwith operating and providing our Services. This license is solely for thepurpose of enabling us to provide the Service (for example, displaying yourquestions to you, processing them through our AI to generate answers, showingyour contributions in a forum to other permitted users, or using your feedbackto improve the platform). We will not use any user-provided content in a waythat publicly identifies you (unless you have made such content public under youraccount name) without your consent.
You represent that you have the necessary rights to any content yousubmit and that your posting of the content does not violate any law orinfringe anyone else’s rights (such as privacy, publicity, intellectualproperty, or contract rights). If you include any third-party copyrightedmaterial in what you submit (for example, quoting a textbook excerpt in aquestion), ensure it falls under fair use or you have permission.
Feedback: If you provide us with anysuggestions, ideas, or feedback about BRIO Health or our Services (for example,suggestions to improve features or bug reports), you agree that we may use andshare such feedback for any purpose without compensation to you. Feedback isappreciated but entirely voluntary. We may incorporate feedback into ourservices or products.
Third-Party Content: Our platform mightinclude references or links to third-party resources, articles, or materials(for example, a link to a journal article or an embedded diagram from anexternal source). All third-party content is the property of its respectiveowners. Your use of third-party content may be subject to the terms of thethird party. BRIO Health does not grant you any rights to third-party contentbeyond what is provided by law or by that third party’s terms.
If you believe that any content on our site infringes your copyright orother intellectual property rights, please notify us (see ContactInformation below) with the relevant details. We respect intellectualproperty laws and will promptly investigate and address valid claims,potentially by removing or disabling access to the allegedly infringingmaterial in accordance with applicable laws (such as the Digital MillenniumCopyright Act “DMCA” in the U.S.).
No Medical Advice Provided: The content andinformation available through BRIO Health – including AI-generated answers,articles, and any other material – are for informational and educationalpurposes only. BRIO Health does not provide medical advice orprofessional healthcare services. Nothing on our platform is intended to be a substitute for the clinical judgment of a licensed healthcare provider or for professional medical advice, diagnosis, or treatment. The information and content provided by BRIO Health (whether generated by AI or contributed byusers or staff) is not intended as a substitute for professional medicaladvice, diagnosis, or treatment. Always seek the guidance of a qualified physician or other licensed health provider with any questions you may have regarding a medical condition or before making any decisions related to patient care or your own health. Do not disregard professional medical advice or delay seeking it because of something you read on BRIO Health.
Educational Use Only: Our Service is designedto support learning, study, and general knowledge enhancement for medicalprofessionals and students. While we strive to provide accurate and up-to-dateinformation, you should not rely on BRIO Health as your sole source forcritical medical decisions. Information on our platform might beincomplete, simplified for learning purposes, or, in the case of AI-generatedcontent, possibly incorrect or outdated. Users are responsible for verifyinginformation against trusted sources, especially before applying it in areal-world medical context. If you are a medical professional, you must useyour own clinical judgment and consult authoritative references or colleaguesas needed. If you are a student, you should cross-check BRIO Health informationwith textbooks, instructors, or official guidelines.
AI Content Limitations: The AI system behindBRIO Health is a powerful tool but it has limitations. BRIO Health does notguarantee the accuracy or reliability of AI-generated output. The AI may sometimes produce errors, omissions, or “hallucinations”(plausible-sounding but incorrect statements). It might also be unaware of themost recent research or clinical guidelines if those came after its latest dataupdate. Therefore:
No Doctor-Patient Relationship: Interactionwith our AI or platform does not create any doctor-patient or healthcareprovider relationship. Even if an answer uses language like “you should…” it isnot a personalized recommendation for any individual’s situation, but rather ageneral informational statement. BRIO Health is not practicing medicine;we are offering an informational service.
Use at Your Own Risk: You acknowledge that anyreliance on information obtained through BRIO Health is at your own risk.BRIO Health and its contributors (including any professionals who may haveauthored content) make no warranty that the information is correct, complete,or suited to every purpose. We do not assume any liability for actions takenbased on our content. For instance, BRIO Health is not responsible if you usethe platform’s information to study for an exam and the exam has differentanswers, or if a medical scenario in real life has nuances not captured by ourAI responses. Always use multiple sources and professional guidance whenavailable.
Emerging Knowledge: The field of medicine evolves rapidly. Guidelines, drug information, and standard of care can change over time. What you learn on BRIO Health might become outdated. We attempt toupdate our content and improve the AI continuously, but there may be lag. It’sa good practice to verify if the information is current, especially foranything critical.
User Responsibility: Users, especially thosewho are practicing clinicians, are ultimately responsible for how they use theinformation from BRIO Health. If you choose to apply knowledge gained from ourplatform in practice or study, you must do so in accordance with professionalstandards, local regulations, and sound judgment. BRIO Health will not beliable for any outcomes (including injuries or damages) resulting from use ofor reliance on our content.
In summary: Always treat BRIO Health as a helpful educational tool,not a medical oracle. Consult authoritative sources and professionals whenneeded. If you experience any health issues, do not rely on our Service – seekreal medical care.
Integration of Third-Party AI and Services: Asnoted, BRIO Health’s functionality may rely on third-party services, such asGoogle’s AI platform for LLM processing. While we select reputable partners, wedo not have full control over their operations. BRIO Health is notresponsible for any acts or omissions of third-party service providers usedin delivering our AI responses or other features. For example, if theunderlying Google LLM service experiences an outage or bug, the BRIO Healthplatform’s responses may be delayed or incorrect, and that is outside of ourdirect control. By using BRIO Health, you acknowledge that certain aspects ofthe Service depend on third parties and accept the risks associated with suchdependencies.
We make no guarantees regarding the availability, reliability, oraccuracy of information as processed by these third-party tools. However, if anexternal service failure materially affects our Service, we will workdiligently to restore functionality and provide updates to users when possible.We may also switch providers or make adjustments as needed to maintain servicequality.
Links to External Sites: Our website orcontent may contain links to third-party websites or resources for yourconvenience (for example, a link to a research article, a medical guidelinessite, or an external video). These links do not signify an endorsement by BRIOHealth of the third-party site or its content. We have no control overthird-party websites and are not responsible for their content, accuracy, oravailability. If you choose to click on external links, you do so at your ownrisk. We encourage you to review the terms and privacy policies of anythird-party sites you visit.
Third-Party Content Disclaimer: Anyinformation, statements, opinions, or other content provided by third partiesand accessible on our platform (such as a guest blog post, a syndicated feed,or user comments) are solely those of the respective author(s) ordistributor(s) and not of BRIO Health. We do not guarantee the validity ofthird-party content. For instance, if a user in a forum shares a piece ofadvice or if we display content from a medical news site, you should criticallyevaluate that information just as you would any source not provided by BRIOHealth.
Third-Party Terms: Some third-party servicesintegrated into BRIO Health may have their own terms of service or usagepolicies (for example, using our Service’s AI features means you are indirectlyusing Google’s AI service, which may be subject to Google’s terms). By usingthe BRIO Health features powered by third parties, you also agree to complywith the relevant third-party terms to the extent applicable. We will providereferences to such terms in our documentation or upon request. If you do notagree with those third-party terms, please refrain from using features of ourService that rely on those external services.
In case of any conflict between these BRIO Health Terms and the termsof a third-party service used in our platform (as they apply to therelationship between you, us, and the third party), these Terms will govern therelationship between you and BRIO Health, and the third-party terms will governyour use of that third-party’s service.
BRIO Health provides its Services with a goal of helping users, butthere are important limitations to the promises we make. Your use of theService is at your sole risk. The Service is provided on an “as is”and “as available” basis, without warranties of any kind eitherexpress or implied.
No Express Warranties: BRIO Health does notwarrant that the Service will meet your specific requirements, achieve anyparticular results, or be suitable for your particular purposes. We do notguarantee that the content (including AI-generated content) is accurate,reliable, complete, or timely. While we aim for high quality, we make noexpress warranty that:
Implied Warranties: To the fullest extentpermitted by applicable law, BRIO Health disclaims all implied warranties orconditions, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. For example, wedo not guarantee that using BRIO Health will improve your exam scores orclinical performance, or that the Service is fit for a professional’s need indiagnosing a patient (in fact, it’s not meant for that purpose).
No Warranty on Data Integrity or Safety: We try to ensure that the files or data you access or download from our Service are free of viruses or harmful components, but we cannot guarantee this. You are responsible for implementing safeguards (like antivirus software and backing up data) to protect your devices and data when using the internet and our Service.
Professional Disclaimers: Noprofessional-client relationship is created by your use of the Service (asexplained, no doctor-patient relationship). Similarly, information from BRIOHealth should not be construed as legal, tax, or any other professional advice.Always consult appropriate professionals for advice.
Third-Party Services: We disclaim anyliability for any third-party service or content you may access through ourplatform. We provide no warranty for services like the Google LLM, analytics,or any external links — their performance and accuracy are beyond our control.
Some jurisdictions do not allow the exclusion of certain warranties, sosome of the above disclaimers may not apply to you. In such cases, anywarranties required by law are limited to the shortest period and fullestextent permitted.
In summary, BRIO Health is provided without any guarantees. Useyour own judgment and caution in using the information and tools we offer. Ifyou are dissatisfied with any aspect of the Service or these Terms, your soleremedy is to discontinue use of the Service.
To the maximum extent permitted by law, in noevent shall BRIO Health or its parent company, affiliates, officers, directors,employees, agents, partners, or licensors be liable for any indirect,incidental, special, consequential, or exemplary damages, however caused,arising out of or related to your use of (or inability to use) the Service.This includes, but is not limited to, any loss of profits, loss of data, lossof goodwill, business interruption, or other intangible losses, even if we havebeen advised of the possibility of such damages.
Examples of Damages Disclaimed:
Cap on Liability: In jurisdictions wherelimitations on liability for certain types of damages are not fullyenforceable, our liability will in any case be limited to the lesser of (a) the amount you have paid us in fees (if any) in the last twelve (12) months for use of the Service, or (b) USD $100.00. In many cases, users use BRIO Health forfree, so there may be no fees paid; nonetheless, this cap provides a maximumthat our liability would not exceed.
No Liability for Advice or Decisions: Youacknowledge that BRIO Health is an information tool and that you areresponsible for how you use the information obtained. We will not be liable fordecisions you make or actions you take (or fail to take) in reliance on theinformation or Services provided by BRIO Health.
Multiple Users and Content: We are not liablefor the conduct of other users or third parties. If you interact with othersthrough our platform (like in community forums) or access third-party contentvia links, that is solely between you and that party. BRIO Health is notresponsible for any disputes or harm arising from such interactions.
Because some states or countries do not allow the exclusion orlimitation of liability for consequential or incidental damages, the abovelimitation may not apply to you. In such cases, our liability is limited to thefullest extent permitted by law.
The limitations of liability in this section are a fundamental part ofthis agreement between you and BRIO Health and shall apply to the maximumextent permitted by law, even if any limited remedy fails of its essentialpurpose.
You agree to indemnify, defend, and hold harmless BRIO Health,its parent organization, affiliates, officers, directors, employees, agents,and partners from and against any and all claims, liabilities, damages, losses,or expenses (including reasonable attorneys’ fees and costs) that arise out ofor relate to:
We reserve the right to assume the exclusive defense and control of anymatter otherwise subject to indemnification by you (at your expense), and youagree to cooperate as fully as reasonably required in our defense of suchmatter. You shall not settle any such claim nor incur any liability on behalfof BRIO Health without our prior written consent.
Thisindemnification obligation will survive the termination or expiration of youraccount and these Terms.
Termination by You: You are free to stop usingBRIO Health at any time. You may delete your account by following theprocedures on the platform or by contacting us. If you delete your account, ourPrivacy Policy describes what may happen with your data (e.g., we may retaincertain information as required or permitted by law).
Termination or Suspension by Us: We reservethe right to suspend or terminate your access to the Service, or terminatethese Terms, at our discretion, with or without notice, at any time and for anyreason. Common reasons for termination may include:
If your account is terminated or suspended, you may lose access to youraccount and content associated with your account. In such case, we are under noobligation to retain or provide you with your content, except as may berequired by applicable law. We also reserve the right to block you from anyfuture use of the Service.
Effect of Termination: Upon any termination ofthese Terms, whether by you or us, the sections of these Terms that by theirnature should survive termination will survive (such as Disclaimers, Limitationof Liability, Indemnification, Governing Law, etc.).Termination does not relieve you of any obligations to pay any fees (if applicable) accrued prior to termination and does not limit any liability youmay have incurred through your use of the Service or any actions taken underthese Terms.
If you believe your account has been suspended or terminated in error,you may contact us to request a review, but please note we may not reinstate anaccount if we deem the original decision to have been valid.
Changes to Services: BRIO Health iscontinually evolving. We may add, change, or remove features or content fromthe Service at any time. We may also impose limits on certain features orrestrict access to parts or all of the Service without notice or liability. Weendeavor to communicate major changes (for example, significant new features orretirement of core features) via our website or email, but this may not alwaysbe possible.
Changes to Terms: We may revise these Termsfrom time to time. If we make changes, we will notify you by updating the “LastUpdated” date at the top, and in cases of significant changes, we may provideadditional notice (such as via a prominent notice on the site or an emailnotification). It’s your responsibility to review the Terms periodically. Bycontinuing to use the Service after revised Terms have become effective, youagree to be bound by the updated Terms. If you do not agree to the newTerms, you must stop using the Service.
We understand that legal terms can be dense, so we aim to make anyupdates clear. If any update to the Terms materially affects your rights orobligations, and you do not agree to it, you may discontinue use of BRIO Healthand, if applicable, request deletion of your account and data per the PrivacyPolicy.
Governing Law: These Terms and any disputearising out of or relating to the Service or these Terms will be governed in all respects by the laws of the State of California, USA, without regard to its conflict of law principles. However, if you are accessing the Service from outside the United States, you might have additional rights or protectionsunder mandatory consumer laws in your country of residence which may apply.
Jurisdiction: You agree that any dispute orclaim arising out of or related to these Terms or your use of the Service thatcannot be resolved amicably will be adjudicated exclusively in the state or federal courts, and you consent topersonal jurisdiction in those courts. We and you waive any objection to thevenue of such courts, including assertions of inconvenient forum. (If you are a consumer residing outside of the US, you may be entitled to bring claims inyour local courts under certain laws; nothing in these Terms is meant to limitany such rights where applicable.)
Informal Resolution: Before filing any legalaction, we encourage you to contact us to discuss and hopefully resolve anyissue. Often, disputes or misunderstandings can be settled throughcommunication. You can reach us using the contact information below.
Exceptions: Notwithstanding the above, eitherparty may seek injunctive or equitable relief for certain urgent matters (for example, intellectual property infringement, unauthorized access, or datamisuse) in any competent court without the obligation of arbitration.
Time Limit: To the extent permitted by law,any cause of action or claim you may have arising out of or relating to theService or these Terms must be commenced within one (1) year after thecause of action accrues; otherwise, such cause of action or claim ispermanently barred. (This does not apply to consumers in jurisdictions thatprohibit such time limits.)
Entire Agreement: These Terms, along with ourPrivacy Policy and any other guidelines or policies posted on the website, constitute the entire agreement between you and BRIO Health regarding your useof our Service. They supersede any prior agreements or communications betweenyou and us related to the subject matter of these Terms.
Severability: If any provision of these Terms is found to be unlawful, void, orunenforceable by a court of competent jurisdiction, that provision will bedeemed severable from these Terms and will not affect the validity andenforceability of any remaining provisions. The remaining provisions willremain in full force and effect.
Waiver: No waiver of any term or condition of these Terms shall be deemed afurther or continuing waiver of such term or any other term. Any failure byBRIO Health to enforce a right or provision under these Terms does notconstitute a waiver of future enforcement of that right or provision. We wouldstill be entitled to enforce our rights and the provisions of these Terms inany other situation where you violate them.
Assignment: You may not assign or transfer these Terms or any of your rights orobligations hereunder, in whole or in part, without our prior written consent.BRIO Health may freely assign these Terms (in whole or in part) as part of amerger, acquisition, sale of business, or by operation of law or otherwise.These Terms shall inure to the benefit of and be binding upon the parties andtheir respective permitted successors and assigns.
Relationshipof Parties: You and BRIO Health are independentcontractors. These Terms do not create a partnership, franchise, joint venture,agency, fiduciary, or employment relationship between the parties. You have noauthority to make or accept any offers or representations on behalf of BRIOHealth.
Headings: The headings in these Terms are for convenience only and have no legalor contractual effect.
Notices: We may provide notices or communications to you via email (to theaddress associated with your account), via notifications on our website, orthrough other reasonable means. You are responsible for ensuring we have yourcurrent email address. Official notices to us should be sent to our contactaddress listed below, preferably with a copy via email.
If you have any questions, concerns, or feedback about these Terms orthe BRIO Health Service, please feel free to contact us:
BRIO Team
Email: Team@briohealth.ai
We value your input and will do our best to address any issues youraise. Using BRIO Health means you’ve entrusted us with part of your learningor professional journey, and we take that responsibility seriously. Thank youfor reading these Terms and for being a part of the BRIO Health community.
By using the Service, you acknowledge that you have read, understood,and agree to these Terms and our Privacy Policy. Happy learning and staycurious!
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